Privacy Policy

We may collect the following information when you interact with us:

• Name, email address, phone number, city, education or work background, and course interest.
• Admission, counselling, attendance, course progress, assignment, certificate, and placement support details.
• Payment-related information such as transaction ID, order amount, payment status, invoice details, and billing contact details. Card, UPI, or banking credentials are processed by payment gateway partners and are not stored by Wayone Academy.
• Website usage data such as pages visited, form interactions, device type, browser, referral source, approximate location, and analytics events.
• Communication records from calls, WhatsApp, email, forms, counselling sessions, support requests, and feedback.

We use collected information to:

• Respond to course enquiries and provide career counselling.
• Process admissions, payments, batch allocation, learning access, certificates, and learner support.
• Share course updates, reminders, offers, webinar details, placement support updates, and important service notices.
• Improve website performance, content, learning experience, counselling quality, and marketing campaigns.
• Protect our website, learners, payment workflows, and internal systems from fraud, misuse, unauthorized access, or security issues.
• Comply with legal, accounting, tax, regulatory, audit, dispute resolution, and business record requirements.

We use cookies and similar technologies to remember preferences, understand traffic, measure campaigns, improve forms, and enhance user experience. Our website may use analytics and advertising tools such as Google Analytics, Google Tag Manager, Meta Pixel, and Microsoft Clarity when configured.

You can control cookies from your browser settings. Some website features may not work correctly if cookies are disabled.

We do not sell your personal information. We may share limited information only when required for service delivery or legal compliance, including with:

• Payment gateways, technology providers, hosting providers, analytics tools, CRM tools, communication tools, and operational service providers.
• Mentors, counsellors, placement support teams, and authorized internal team members who need the information to support your learning journey.
• Legal, regulatory, tax, audit, or government authorities when required under applicable law.

We use reasonable technical and organizational safeguards to protect personal information from unauthorized access, disclosure, alteration, or loss. However, no internet transmission or digital storage system is completely secure, so users should also protect their account credentials and devices.

We retain information for as long as needed to provide services, maintain learner and payment records, resolve disputes, comply with legal or accounting obligations, and improve our programs. When information is no longer required, we may delete, anonymize, or archive it according to operational and legal requirements.

You may request access, correction, update, or deletion of your personal information, subject to identity verification and legal retention requirements. You may also opt out of non-essential promotional communication by contacting us.

Our services are intended for learners who can provide valid consent or have consent from a parent or guardian where required. We do not knowingly collect personal information from children in violation of applicable law.

Our website may link to third-party websites, payment gateways, social platforms, or tools. Their privacy practices are governed by their own policies, and users should review those policies before sharing information.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. Continued use of our website or services after updates means you accept the revised policy.

For privacy requests, data corrections, or questions about this policy, contact Wayone Academy: