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Refund & Cancellation Policy

We are committed to being transparent about how refunds and cancellations are handled at WayOne Academy. Please read the following guidelines carefully before enrolling in any of our programs.

1. Registration & Payment

Seats are confirmed only after full or partial payment of the program fee. All payments are acknowledged via email, and participants are responsible for the accuracy of the contact details provided during registration.

2. Refund Eligibility

Refund requests are reviewed on a case-by-case basis. A refund may be considered when:

  • WayOne Academy cancels or reschedules a batch and the alternate date is not feasible for the participant.
  • A duplicate payment is received due to a technical error. Only the excess amount will be refunded.
  • A request is made within 48 hours of enrollment and before any course material, session, or mentorship activity has been accessed.

All approved refunds are processed after deducting the payment gateway or bank handling charges that may apply.

3. Cancellation by Participant

If you wish to cancel your enrollment, please reach out to us at the earliest. Cancellations requested after course material or live sessions have been accessed are not eligible for a refund; however, we may help you move to a future cohort subject to availability.

4. Program Changes by WayOne Academy

We reserve the right to postpone, reschedule, or modify program content to ensure the best learning outcomes. In such cases, you will be notified promptly and offered an option to move to the next batch or receive a refund as applicable.

5. Refund Timeline

Once a refund is approved, it will be initiated within 7–10 working days. The time taken for the amount to reflect in your account depends on your bank or payment provider.

6. Contact & Support

For any questions related to refunds or cancellations, please reach out to our support team:

Email: support@wayoneacademy.com

Phone: +91 123 456 7890