Refund & Cancellation Policy

Seats are confirmed only after successful payment of the registration amount, partial fee, or full program fee, as applicable. Learners must ensure that their name, phone number, email address, course selection, and payment details are accurate at the time of registration.

Course seats, mentor bandwidth, learning access, and batch planning are reserved after enrollment. Therefore, fees are generally non-refundable once course access, live sessions, recordings, mentorship, study material, assignments, or admission services have started.

A refund request may be considered only in limited cases:

• Wayone Academy cancels a paid batch and does not provide a suitable alternate batch.
• A duplicate payment is received for the same learner, same course, and same order.
• A technical payment error is verified by Wayone Academy and the payment gateway.
• A written cancellation request is received within 48 hours of enrollment and before any course material, live class, recording, mentorship, LMS access, project access, or counselling deliverable has been used.

Refund approval is not automatic. Each request is reviewed based on payment records, course access status, batch status, and service usage.

Refunds will generally not be available in the following cases:

• The learner has attended live classes, accessed recordings, used course material, joined mentor support, or started assignments/projects.
• The learner is unable to continue due to personal reasons, schedule conflicts, change of mind, relocation, internet/device issues, or lack of attendance.
• The learner is removed due to misconduct, policy violation, non-payment, access sharing, plagiarism, or misuse of academy resources.
• The request relates to job, internship, salary, interview, or placement outcome expectations, since hiring outcomes depend on learner performance and market requirements.
• Discounted, promotional, limited-period, or bundled offers are marked non-refundable at the time of purchase.

To cancel an enrollment, the learner must send a written request from the registered email address to info@wayoneacademy.com with name, phone number, course name, payment date, transaction/order ID, and reason for cancellation. Requests made through informal channels may require email confirmation before review.

Where a refund is not applicable, Wayone Academy may, at its discretion, offer a batch transfer, seat hold, or alternate cohort option subject to seat availability, course status, payment status, and internal approval.

Wayone Academy may reschedule, postpone, merge, modify, or replace a batch, mentor, module, delivery mode, or curriculum component to improve learning outcomes or handle operational needs. In such cases, learners may be offered an alternate batch or equivalent learning arrangement.

Approved refunds may be processed after deducting payment gateway charges, bank charges, taxes, administrative costs, platform charges, accessed learning resources, and any other non-recoverable cost already incurred for the learner.

Once approved in writing, refunds are generally initiated within 7 to 10 working days. The actual credit timeline depends on the bank, card network, UPI provider, wallet, or payment gateway. Wayone Academy is not responsible for delays caused by banks or payment partners after the refund has been initiated.

If an amount is debited but the payment status is failed or pending, the learner should wait for the bank/payment gateway reversal cycle and share transaction details with support. Verified duplicate successful payments will be refunded for the excess amount after reconciliation.

For refund, cancellation, duplicate payment, or batch transfer requests, contact Wayone Academy: